Step-by-Step Access Guide
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Locate Your Login Credentials
- Check your email inbox for "Client: Welcome to Portal!"
- Save your username and temporary password
- Note: If you can't find the email, check your spam folder
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Access the Client Portal
- Open your preferred web browser
- Navigate to https://clients.mypandos.io
- Ensure you're using a secure connection (look for the padlock icon)
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Log In to Your Account
- Click "Login" in the top-right corner
- Enter your email address in the username field
- Input your password
- Complete the CAPTCHA verification
- Click "Submit" to access your account
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First-Time Login
- For security, you'll be prompted to change your password
- Choose a strong password with at least:
- 8 characters
- One uppercase letter
- One number
- One special character
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Verify Your Access
- Check that you can see your dashboard
- Confirm your service details are correct
- Bookmark the page for easy access
Troubleshooting
- If you can't log in:
- Double-check your email address and password
- Clear your browser cache and cookies
- Try using a different browser
- For password reset:
- Click "Forgot Password" on the login page
- Follow the reset instructions sent to your email
- Need help? Contact support at [email protected]